To Support Your Stores and Restaurants with effective
sanitation programs to help prevent food-borne illnesses.
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Customer
Service Department Our Customer Service team prides itself on
solving customer inquiries and issues quickly and efficiently. Our team is
second to none in providing our customers with timely service.
Each Customer
Service team member is fully trained on all aspects of our business and in many cases is able to walk a customer through and resolve technical
problems over the
phone. This enables the customer to use the equipment and chemicals right away
without waiting for a technician to arrive at the location.
Customer Service provides many functions. They include, but are not limited to, solving or pinpointing technical issues, dispatching service technicians, installation concerns, Material Safety Data Sheet (MSDS) requests and chemical usage. Customer Service hours are 8:30 am to 5:00 pm EST Monday-Friday. Contact 800-466-0693 X 301, voice mail is available if calling during non-business hours. Or you can email our customer service department at service@patcofoodsafety.com. Please make sure that in the email you list your store, store number, address, phone number, name and the problem you are having. Someone will call you within 24 hours. Sales To contact our sales department, you can call 800-466-0693 X 203, or you can email us at sales@patcofoodsafety.com and someone will get back to you by the next business day. Please make sure we have your name, company name, phone number and what you are interested in.To Place An Order To place an order, you can call 800-466-0693 X 210, or you can email us at orders@patcofoodsafety.com. Please make sure you have your customer number or the name of your business, address, phone number, name and what you would like to order and quantity. Someone will call you to acknowledge your order by the next business day. |